Offering you services designed to make your stay easier and more pleasant
ICON Hotels
At ICON Hotels, we take care of you even before your arrival. Book directly on our website and get exclusive advantages for your stay that you'll only find at ICON Hotels. Keep reading to discover them all.
Little bed, water bowl, quality food... only by booking through an official ICON Hotels website does your pet stay for free. If you book through other portals, their stay costs €25.
Cancel your reservations up to 12 hours before your arrival without additional charges.
Don't worry, even if your rate doesn't allow changes and cancellations. If you book on our website, you can change your dates.
Do you still have a few hours before your departure? Check with our reception and either relax in your room or make the most of the last minute plans in the city.
Fresh fruits, yogurt, toast, nuts, juices... Start your day with our healthy and delicious breakfasts that will give you the energy you need.
We welcome you with open arms and an Eco water bottle to make you feel at home. If you stay in Madrid, Barcelona, Málaga, or Mallorca, you'll also find a welcome snack waiting in your room.
Book directly on our website and the little ones at home will receive a toiletries kit in collaboration with the NGO Save the Children.
Want to stay connected everywhere? Now, when you book with us, you can use our MiFi devices at no additional cost, providing you unlimited data during your stay with us.
Discover a perfect way to get to know our city. We offer you a completely clean and health-beneficial means of transportation. Take a bicycle from our hotels for free.
To find your destination, to book a restaurant, to send a WhatsApp message letting someone know you've arrived, to work... connect to our free Wi-Fi network.
Speed up your hotel check-in and skip the reception line. You can manage your check-in 7 days before your arrival in just 3 simple steps on your smartphone.
Upon arrival in your room, a courtesy bottle of water awaits you to refresh after your journey and start your stay with good vibes at your Petit Palace hotel.
Whether you arrive before your room is ready or wish to explore the city before your departure, we can store your luggage, allowing you to move around with ease.
At ICON Hotels, we collaborate with UNICEF, which provides us with charitable toys for our little guests. Also, forget about traveling with a crib, high chair, or baby stroller; we have many useful services for families with children.
Indulge yourself and book a superior room. Plan your routes around the city while enjoying a cup of tea.
Take care of your diet outside the home with our breakfast buffet featuring vegan and healthy options.
Would you like a snack while lounging in bed? Open the minibar and enjoy refreshments, water, and beer.
Lighten your toiletry bag! There's no need to bring anything from home. In the bathroom, you'll find the essential amenities for a good beauty routine, which are also eco-friendly.
We provide eco-water bottles, manage food waste through Too Good To Go app, offer recycled stationery, reduce pollution by changing towels and bed linens. Every little gesture counts.
Discover the places that are special to the locals and unknown by the tourists. Find them on Townster!
Headquarters
Address
Paseo de la Castellana, 143
28046 Madrid, Madrid
Spain
Schedule
Monday to Friday from 08:00 to 17:00.