FAQs

Below, we share the most frequently asked questions from users. If you have a question that is not on this list, contact us.

• Are ICON Hotels pet-friendly hotels that allow the accommodation of companion animals?

  Yes, ICON Hotels is 100% pet friendly. If you're looking to stay with your pet in a boutique hotel, ICON Hotels awaits you and your furry friend with a bed, a bowl, and quality food for your pet. Book with us and your pet's stay will be free.

• Can I stay at my ICON hotel once I have checked out?

  Yes, your ICON hotel allows free flexible check-out on Sundays and Mondays until 3:00 PM, subject to availability. Confirm conditions with the reception.

• What type of services for families with children does ICON Hotels offer?

  At ICON Hotels, we understand the adventure of traveling with the little ones. That's why we offer comfortable family rooms and exclusive services when booking through our website, such as a gift plush toy, charity toys, a crib or baby stroller, and also recommendations for visiting the city as a family.

• What category of hotel are the ICON hotels?

  With a boutique and exclusive concept, ICON hotels have a 4-star category. Each one has a different personality: ICON Wipton is a masculine hotel while ICON Embassy is feminine. At ICON Malabar, you will experience a colonial atmosphere, while ICON BCN is a stylish and cosmopolitan hotel. ICON Valparaiso allows you to enjoy sunny beach days among adults... and if you want to discover the best boutique hotel in Porto, visit ICON Duplo Ribeira.

• What are the breakfasts like at Petit Palace hotels?

  We know that breakfast is the most important meal of the day. At ICON Hotels, we have set ourselves a challenge: to make it your best meal as well. To achieve this, we have revamped our buffet breakfasts: healthier, fresher, and more natural foods, all prepared daily at ICON. The day only starts once, make it epic with the breakfasts at ICON Hotels.

• Do ICON Hotels have free bicycles?

  Yes, ICON Hotels is bike-friendly... And the bicycles are free. You just need to make your reservation at the reception. That way, you can have a bicycle to explore the city.

• What entertainment options does ICON Hotels offer?

  ICON Hotels offers you some special services such as bike rental, MIFI, Wi-Fi, room service, healthy breakfast, 24-hour reception... and in each of them, you will find special services like restaurants (Mezza, The Captain, Florafina), chill-out terrace with DJ, lively lobbies... and an always special atmosphere.

• What type of breakfasts will I find at ICON hotels?

  Delicious, buffet, healthy, energetic... the ICON Hotels breakfasts are a very tasty choice. Start the day with freshly brewed coffee, natural juices, freshly baked pastries, hot and cold dishes, fresh fruit... as well as products designed for celiacs and intolerances. Choose whatever you fancy, our breakfasts will always be special.